Premium Support Customer Dashboard
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Tickets Created
84
Total number of premium support tickets created within the selected periodUnresolved Tickets
Total number of premium support tickets that are yet to be resolved within the selected periodAverage First Response
Average time taken by the support team to send the first response to a new ticket within the selected periodFirst Response Adherence
Percentage of tickets that received a first response within the predefined SLA (Service Level Agreement) time within the selected periodCustomer Satisfaction Score
This is customer satisfaction scoreRecent Tickets
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